Effective Date: [Date, e.g., November 16, 2025]
At Shivesha Luxe, we understand and respect the importance of your privacy. As a provider of luxury properties and premium services, we are committed to protecting the confidentiality and security of the personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We collect information necessary to provide our services, communicate effectively, and complete property transactions. This includes:
- Identifiers: Name, postal address, email address, phone number, and unique personal identifiers.
- Financial Information: Limited financial details necessary for qualification, deposits, and purchase agreements (e.g., proof of funds).
- Professional Information: Job title, company name, or details related to your role, particularly for corporate transactions.
- Usage Data: Information about how you interact with our website, marketing emails, and digital resources (e.g., IP address, browser type, pages viewed).
- Inquiry Details: Information provided when you fill out contact forms, book tours, or request brochures.
2. How We Collect Information
We collect personal information through the following methods:
- Direct Interaction: When you communicate with our sales team, fill out an inquiry form on our website, or sign a purchase agreement.
- Automated Technologies: Through cookies, server logs, and other tracking technologies when you use our website.
- Third Parties: From partners such as real estate agents, legal counsel, or financial institutions involved in your transaction.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To fulfill your requests for information, schedule property viewings, and manage purchase agreements.
- Communication: To send you updates, project news, property brochures, and invitations to exclusive events.
- Personalization: To tailor our property offerings and marketing content to your specific interests and preferences.
- Security & Compliance: To maintain the security of our services, prevent fraud, and comply with all applicable legal and regulatory obligations.
- Improvement: To analyze and improve our website, services, and the luxury experience we provide.
4. Disclosure of Your Information
We do not sell your personal data. We may share your information with trusted third parties only as necessary for the functioning of our business and services:
- Service Providers: Partners who perform functions on our behalf, such as IT hosting, marketing, and professional services (e.g., legal and accounting).
- Financial & Legal Partners: Banks, lenders, or escrow agents involved in property transactions.
- Affiliates: Other entities within the Shivesha Luxe corporate group for business operations and internal reporting.
- Legal Requirement: When required by law or to respond to valid legal processes (e.g., a court order or subpoena).
5. Data Security
We employ robust physical, electronic, and managerial procedures to safeguard and secure the information we collect. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Opt-out of receiving marketing communications by following the unsubscribe link in any email or by contacting us directly.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Shivesha Luxe: Email: support@shiveshaluxe.com Phone: +91 9311783659
